Communicative Competence in Leadership Linguistic Insights for HR Development

Abstract

This research discusses the role of communication skills in pushing performance in the workplace and facilitating human resource development (HRD). 15 professionals working in 5 various areas were interviewed, and 50 workplace-related documents, such as emails, and speech transcripts, were examined. The findings indicated that the leaders who demonstrated an effective use of sentence structure, polite language, and flexible speaking styles were improved at handling teams, as well as problem solving. Leaders deployed organized messages in the feedback sessions in 43 cases out of the 50 cases, and this contributed to the employees comprehending and receiving suggestions. In 29 instances, communication became easier, less tense, and enhanced by the usage of strategy pauses and word selection. It was also established in the research that most of the HR training programs do not enhance leaders to communicate better what they intended to during normal working circumstances; instead, they were just trained in the most basic speaking skills or presentation techniques. A good recommendation is that the HR departments should incorporate lessons on how to provide feedback, how to deal with conflicts, and how to communicate effectively with people who do not share the same cultural group or who do share the same language as them. Leaders can be made effective by teaching these skills with real life examples and teaching them in the workplace scenarios. This study demonstrates that communication is not only speaking fluently, but it entails the use of the proper words in the proper manner to promote teamwork, trust and performance of any given organization.